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Police warn Flintshire householders of phone scam

FLINTSHIRE householders are being warned to be careful when giving out financial and personal information over the phone.

North Wales Police has issued the warning after two incidents where people were contacted by callers claiming to be BT to say there was a problem with their telephone and broadband service.

The callers claim the service has been discontinued or interrupted and have requested bank details to make a refund.

In both cases the victims disclosed their bank or credit card details before realising the calls were not genuine.

It is not believed either victim lost money as they immediately contacted their banks to cancel the cards.

Inspector Jason Higgins from North Wales Police’s Operational Communications Division said: “We urge people not to disclose their personal or bank account details to unsolicited callers.

“Both incidents highlight the lengths criminals will go to fraudulently obtain personal information.

“It is always better to be safe than sorry, and a quick telephone call to BT Customer Services to find out if the call is genuine or bogus is advisable.”

If anyone is aware of people carrying out this type of fraud they should report it to North Wales Police, on 101, if calling from Wales, or 0845 607 1001 (Welsh line) 0845 607 1002 (English line) or Crimestoppers anonymously on 0800 555 111.

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