STAFF at a Chester firm are celebrating after striking gold in a contest rewarding the country’s top estate and lettings agents.
Temples on Lower Bridge Street won the National Small Lettings Chain category of the Estas Estate and Letting Agent Awards, recognising excellent customer service as voted for by landlords throughout the past year.
Star of Channel 4’s Location, Location, Location Phil Spencer handed over the prize at a presentation ceremony in the Hilton Park Lane Hotel in London.
More than 33,000 votes were received and lettings specialist Temples, headed up by managing director Roy Kitchen and his son, Steve, took a big slice of the public vote.
Roy said: “Everyone at Temples is absolutely delighted at this award. What makes us particularly proud is it’s based purely on landlord feedback and not a judging panel.
“Our aim has always been to deliver outstanding customer service and we are thrilled to know our clients believe we do just that.”
Organiser Simon Brown, said: “Agents that take part in the Estas believe passionately in providing the highest quality customer service. They are prepared to go that extra mile.”